Gül Dilek Türk, Yelda Özlem Kölgelier, Abdülhakim Bahadır Darı. COMPLAINT MANAGEMENT IN DIGITAL ENVIRONMENT IN THE CONTEXT OF CUSTOMER RELATIONS: THE EXAMPLE OF GITTIGIDIYOR.COM IN PANDEMIC CONDITIONS. IJOESS [Internet]. 2022 Mar. 1 [cited 2025 May 17];13(47):72-104. Available from: https://rrpubs.com/index.php/ijoess/article/view/1350